Help and guides for Zaaheen

Zaaheen 0.3.8 is for Windows (64-bit, tested on Windows 11) and for Macs with an Apple chip, M1 or newer (tested on macOS 26). It is not available for Linux or phones yet.

On Windows, open the installer (150 MB). On a Mac, open the disk image (156 MB), drag Zaaheen into the Applications folder and open it from there. Windows or your Mac may ask a question or two on the way, and each is expected: what each question means and what to choose.

Choose Begin set up. Setting up takes about three minutes:

1. Your account. Choose Create an account or Sign in. This opens your web browser. Your 30-day free trial starts the first time you sign in from the Zaaheen app, and no card is needed. Signing in never shares your memories with us.
2. Where to keep your memories. The usual place suits most people. You can change it later.
3. Your first AI app. Pick the app you use and follow the steps, or choose I'll connect one later.
4. Your first memory. Tell Zaaheen something your AI apps should know about you, then choose Keep this memory, or Skip for now.
5. Tidying up. Choose whether Zaaheen keeps your memory tidy on its own each day, then Finish setup.

The first time, Zaaheen also downloads what it needs to search your memories. It does this in the background, and you can use it while it finishes. Full guide: install and set up Zaaheen.

Choose Connect it for me. Claude asks you to install Zaaheen: click Install, and it's connected. It works in Claude's Chat and Cowork. Full guide: connect Claude Desktop.

In a terminal, run the command shown in the Agents tab once. Zaaheen is then available in every Claude Code project. Full guide: connect Claude Code.

Choose Connect it for me. Cursor asks you to install Zaaheen: click Install, and it's connected. Full guide: connect Cursor.

In ChatGPT, open Settings, then Plugins, then MCP, and add Zaaheen as an MCP server. Use it in ChatGPT's Work or Codex mode; its Chat mode cannot connect to apps on your computer. Full guide: connect ChatGPT.

Zaaheen connects over MCP, the standard many AI apps use. The Agents tab shows the setting for other apps too. An app shows in that tab while it is open and connected. Full guide: connect other AI apps.

Zaaheen keeps your memories in areas, which the app calls boundaries. Areas keep your memories organised. Every AI app you connect can read and save in every area, including one you create later. Two areas are always there: default, for what you add in the app, and personal, where your AI apps save when you don't name an area.

To add an area, open Boundaries and choose + New boundary. Type a name using letters, numbers, - or _ (no spaces), for example Health. You can add a short label, such as "Doctor visits and medicines": it describes the area, it isn't a memory. Then choose Create boundary. The new area starts empty.

To put a memory in it yourself, open Memories, choose + Add a memory, type it, then choose the area under Area. Keep this memory stays off until you choose one. You can also ask any AI app to "save this in my Health area". AI apps can't create areas: if you name one that doesn't exist, the app tells you, and you create it here first. Names are exact, capitals included: if your area is Health, the app suggests it when asked for "health".

On your own computer, encrypted. They are never uploaded. To keep them in another folder or on another drive, choose Move my memories…. Zaaheen closes, moves them, and opens again by itself. If it closes part-way, your memories stay safe where they were.

While you're away, Zaaheen organises what it has learned: it merges near-duplicates into one, resolves facts that contradict each other in favour of the newer one, and archives older memories you never use out of everyday recall. It never deletes them, and all of it happens on your computer.

Setup turns it on, every day at 3 am, unless you choose Not now. You can change or turn it off under Consolidation. If your computer was asleep or off at that time, it catches up later. To tidy straight away, choose Run consolidation now. Zaaheen downloads what it needs, about 2.5 GB, once, during setup.

Choose Download my memories. It saves everything you've kept as one file. It's yours, whether or not you subscribe: the button stays available even after a trial or subscription ends.

When you or an AI app deletes or changes a memory, the earlier version waits in Recently deleted for 30 days. Open it from the link above your list of memories, then choose restore to bring a memory back. delete now erases one straight away, and Empty Recently deleted erases them all. After 30 days they are erased for good. Only you can see this list: AI apps can't open it.

AI apps together can delete or change at most 30 memories an hour. After that, Zaaheen asks them to pause, and you can still delete or edit anything yourself in the app.

Choose Delete everything, type DELETE to confirm, then choose Permanently delete everything. This destroys the encryption key and the memory files, so it cannot be undone, and no encrypted copy can be unlocked again. Files you saved with Download my memories are readable copies that are not affected, so delete them yourself. Deleting your memories does not cancel your subscription; cancel that separately with Cancel subscription.

The first 30 days are free, with no card. After that it is $5 a month or $48 a year. To subscribe, choose Subscribe in the app: payment opens in your browser, and Zaaheen unlocks by itself once it goes through. To change your plan or update your card, choose Manage subscription. To stop it, choose Cancel subscription. Both are also on your Account page at zaaheen.com. Or use the cancel link in any email from Paddle, our reseller, which works from any device.

If a trial or subscription ends, nothing is deleted. Everything stays on your computer, and you can still download it.

Choose Delete my account in the app. It offers to download your memories, deletes the memories on this computer, then opens a page where you confirm deleting your Zaaheen account. To delete only your account and keep your memories, use the Delete my account page on our website instead.

Deleting your account cancels any subscription straight away, with no refund of the time left. If you paid in the last 14 days, ask for your refund first under our Refund Policy.

Removing the app does not remove your memories, so reinstalling finds them again. To remove your memories as well, use Delete everything first.

On Windows, use Windows Settings, then Apps, then Installed apps, and uninstall Zaaheen.

On a Mac, quit Zaaheen, then drag it from Applications to the Bin. To free the space its downloaded AI engines use (several GB), also delete the folders ~/Library/Application Support/com.zaaheen.app and ~/Library/Logs/com.zaaheen.app.

Email customerservice@zaaheen.com. If something went wrong, choose Save activity record… and attach the file. The record contains none of your memories. Many problems have a quick fix in Fixing common problems.